Skip to the main content.
Get started!
Get started!

diamond-badge-color

We've got you covered

Let us develop, create, and execute marketing campaigns to help you achieve your business goals.
Our Forte
Additional Offerings

Providing solutions to help you level up your business

everything and the kitchen sink.
Why Choose Us?
Stay Connected!

Subscribe to our learning center today.

 

         

Check out the latest news

Vested Marketing, hot topics of the inbound marketing industry, case studies, monthly educational content, and more!
Learn
Stay Connected!

Subscribe to our learning center today.

 

         

We partner with the best

Taking our performance to new heights by teaming up with outstanding companies.

 

Partner Logos Email Template in Color  24-1

Our Partners
Our Partners
Customer service representative with headphones on a call with laptop and desktop in front of her

Customer Service Metrics

How effective is your Customer Service Team?

 

Download HubSpot's Customer Service Metrics Calculator Template for FREE!

Easily calculate and track ten important customer service metrics and KPIs in one place. The workbook is free and can be put to use for your company today.

This template covers the following Customer Service Metrics:

  • Customer Satisfaction Score (CSAT)
  • Customer Acquisition Cost (CAC)
  • Customer Lifetime Value (CLV)
  • CAC-to-CLV
  • Net Promoter Score (NPS)
  • Customer Effort Score (CES)
  • Customer Retention Rate
  • Revenue Churn
  • First Contact Resolution
  • Average Ticket Time

Fill out the form to receive access to your FREE template!